Refund Policy

This Refund Policy explains how refunds and cancellations work for AccMCP, operated by Wilford Technology ("AccMCP", "we", "us"). It forms part of our Terms of Service.

Registered address: 131, C21 Mall, Ujjain, Madhya Pradesh, 456010, India Contact: support@whats91.com

1. Digital products — no refunds

AccMCP is a digital product. Access is provisioned and delivered immediately once your subscription is activated, and the service cannot be returned or recovered once delivered.

All sales are final. We do not offer refunds on any subscription, plan, renewal, upgrade or add-on, whether used or unused, in whole or in part.

This includes, without limitation:

• subscription periods that are partly used, or not used at all;
• cancellation part-way through a billing period;
• accounts suspended or terminated for breach of our Terms of Service;
• a change of mind, a change in your business needs, or a decision to move to another product;
• failure to cancel before an automatic renewal.

By purchasing, you expressly acknowledge that the service is delivered immediately and you consent to that immediate delivery.

2. Cancelling a subscription

You can cancel at any time. Cancellation stops the next renewal; it does not refund the period already paid for.

Access continues until the end of the billing period you have paid for. To cancel, use your account settings or email support@whats91.com before the renewal date.

3. Try before you buy

Because we do not refund, we would rather you were sure first. Before purchasing you can request a demo against representative data and speak to us about whether AccMCP fits how your business works. Ask us anything that would affect your decision — we will answer it before you pay, not after.

4. Billing errors and duplicate charges

This policy is about refunds for the service, not about mistakes. If you have been charged in error — a duplicate charge, a charge after a valid cancellation, or an incorrect amount — contact us at support@whats91.com within 30 days of the charge with the transaction details. Where we confirm a billing error, we will correct it and return the incorrectly charged amount.

5. Extended service failure

If the service is unavailable for a prolonged period because of a fault on our side, contact us. We may, at our discretion, extend your subscription by a comparable period. Scheduled maintenance, synchronisation delays inherent to batch syncing, and outages caused by your own systems, network, Busy installation or a third-party AI assistant are not service failures on our side.

6. Statutory rights

Nothing in this policy limits any right you have under applicable law that cannot lawfully be excluded, including under the Consumer Protection Act, 2019. Where the law gives you a remedy we have not offered here, that law prevails.

7. How to reach us about a payment

Email support@whats91.com with your account email, the transaction reference and what happened. We acknowledge within 48 hours and aim to resolve within one month.

Grievance Officer: (being appointed — until then, mark your email "Grievance")

8. Changes to this policy

We may update this policy. The version that applies to a purchase is the one published at the time you made it. Material changes will be reflected in the effective date and version at the top of this page.

9. Contact us

Wilford Technology 131, C21 Mall, Ujjain, Madhya Pradesh, 456010, India support@whats91.com